Commendations or Complaints

The Mount Airy Police Department takes all complaints regarding the service provided by the Department and the conduct of its members seriously. A relationship of trust and confidence between the MAPD and the community is vital to effective law enforcement. The Department will accept and address all complaints of misconduct in accordance with departmental policy and applicable federal, state and local law, municipal and county rules and the requirements of any collective bargaining agreement or memorandum of understanding. It is also the policy of the MAPD to ensure that the community can report misconduct without concern for reprisal or retaliation.

Individuals from the public may make complaints in any form, including in writing, by email, in person or by telephone. Although written complaints are preferred, a complaint may also be filed orally, either in person or by telephone. Complaints may be directed to any officer on duty, or if preferred, submitted directly to command staff.

Personnel complaint forms are available through the Mount Airy Police Department located at 205 Center Street, Suite 203, Mount Airy, Maryland 21771 and can also accessed through the link below.

Completed Commendation / Complaint Forms can be dropped off in person, mailed directly to the station, or emailed to Lieutenant Snyder at csnyder@mountairymd.gov or Chief Reitz at dreitz@mountairymd.gov.


Commendation / Complaint Form